Official Policy

Cancellation and Refund Policy

SCOPE – Shifa Center of Professional Excellence. Please review the terms governing cancellations, non-attendance, and refunds for academic and professional activities organized by SCOPE.

About SCOPE

SCOPE – Shifa Center of Professional Excellence operates under Shifa International Hospitals Limited.

This policy outlines the terms governing cancellations, non-attendance, and refunds for academic and professional activities organized by SCOPE.

Scope

This policy applies to all SCOPE-organized activities, including:

  • Continuing Medical Education (CME) activities
  • Workshops and training programs
  • Conferences, symposia, and seminars
  • Life Support Training programs

Cancellation Policy

Activity Cancellation by SCOPE
  • SCOPE may cancel an activity if minimum registration requirements are not met or due to unforeseen circumstances.
  • Registered participants will be informed in a timely manner.
  • Only the registration fee is eligible for refund.
  • Refund amounts, if applicable, will be determined by the CME Planning Committee.
  • SCOPE is not responsible for indirect costs such as travel, accommodation, or personal expenses.
Participant Non-Attendance
  • Failure to attend an activity without prior written cancellation will be treated as non-attendance.
  • No refunds will be issued in cases of non-attendance.
  • Registration is non-transferable unless approved in writing by the CME Program Office.

Refund Process

  • Refund requests must be submitted using the official Refund Claim Form.
  • All refunds are subject to approval under this policy.
  • Approved refunds will be processed through official bank transfer.
  • Payments are managed through the Finance Department of Shifa Foundation.
  • All transactions are recorded for audit and compliance purposes.

Important Information

  • Refunds are processed strictly in accordance with this policy.
  • SCOPE reserves the right to revise this policy without prior notice.
  • Decisions of the CME Planning Committee are final.

For Refund-Related Queries

For refund requests or further clarification, please contact the CME Program Office, SCOPE, through the official communication channels listed on our website.